How to Close eKYC ID in Prodigisign Certifying Authority
How to Close eKYC ID in Prodigisign? If you’re dealing with Digital Signature Certificates (DSC) and are facing issues related to your eKYC account in Prodigisign, you’ve come to the right place. In this post, we’ll guide you through the process of closing or removing your eKYC account in Prodigisign Certifying Authority. Understanding when and why you may need to do this, and how to do it hassle-free, is crucial for managing your digital signature accounts.
What is an eKYC Account in Prodigisign?
An eKYC account is essentially a system created when you register for a Digital Signature Certificate (DSC). This account helps manage your digital signature details, including your certificate information, transaction history, and payment details. Your eKYC account is where you can also access invoices for DSC payments, making it a central hub for all digital signature-related activities.
Why Remove or Close an eKYC Account?
While eKYC accounts are useful, there are times when you might need to close or remove one, such as:
Multiple DSC Applications: If you’re applying for more than one Digital Signature Certificate (DSC), you might encounter an issue where your details are already linked to an existing eKYC ID. This can prevent you from successfully enrolling for a second DSC. The error message you might see is: “With the provided details, eKYCID already exists.”
Account Clean-up: Sometimes, users may wish to remove old or inactive accounts to streamline their DSC management.
Whatever your reason may be, removing the eKYC account can resolve these issues and allow you to proceed with new applications.
How to Find Your eKYC ID?
To remove your eKYC account, you first need to know your eKYC ID. Here’s how to find it:
- Visit the Prodigisign link: Find eKYC ID
- Enter your registered mobile number, email address, or PAN number.
- Click on Search.
- Your eKYC ID will be displayed on the screen.
Make sure you have the correct eKYC ID before proceeding with the removal process.
How to Remove eKYC Account in Prodigisign Certifying Authority
Removing your eKYC account in Prodigisign is a straightforward process. Follow these simple steps:
Step 1: Go to the eKYC Removal Page
- Visit the following link: Remove eKYC Account
Step 2: Enter Your eKYC ID
- Input the eKYC ID you found earlier into the provided field.
Step 3: Add Remarks
- You’ll be asked to enter a reason or remark for closing your eKYC account. This could be something as simple as “Applying for a second DSC” or any other reason.
Step 4: Send OTP
- Click on Send OTP to receive a One-Time Password (OTP) on your registered mobile number or email.
Step 5: Enter OTP and Submit
- Once you receive the OTP, enter it into the provided field and click Submit.
After completing these steps, your eKYC account will be closed, and you’ll be able to proceed with your DSC application without any issues.
Conclusion
Removing or closing your eKYC account in Prodigisign Certifying Authority is a simple process, but it’s important to follow each step carefully to avoid errors. Whether you’re applying for a second Digital Signature Certificate or need to clean up your account, the steps outlined in this post will help you do so with ease. Always ensure you have the correct eKYC ID and follow the instructions closely.
We hope this guide has helped clarify the process for you. If you have any further questions or need assistance, don’t hesitate to reach out! on our Contact page
